Jira Service Desk Api Create Issue

The proposed bot should automatically create an issue ticket in jira service desk based on the email sent by the user.

Jira service desk api create issue.

Complete all required fields and any other fields that you want. The create button in your jira menu bar creates a jira issue not necessarily a jira service desk issue. Type a summary for the issue. To change which fields appear when you create another issue click configure fields and select and deselect the fields you want when you next create an issue the selected fields will be displayed.

When you make a request to a paged api the response will wrap the returned values in a json object with paging metadata as follows. This is a seed question from the jira service desk team. Jira service desk now has a public rest api see the release information below we re delighted to announce that jira service desk now has a public rest api. Creating an issue using the jira rest api is as simple as making a post with a json document.

To create an issue anywhere in jira. To change jira issues into jira service desk issues you need to manually select an request type for the field customer request type. To create an issue anywhere in jira. To change which fields appear when you create another issue click configure fields and select and deselect the fields you want when you next create an issue the selected fields will be displayed.

I can think of two ways of doing this. 1 we click on a link in our existing system which sends a json rest api request to a http endpoint on jira which raises an issue in jira software and sets some fields based on the json values we provide. Pagination is enforced for methods that could return a large collection. The jira service desk rest api is currently an experimental release and will eventually become a stable release.

Complete all required fields and any other fields that you want. Our affordable and transparent pricing lets you get started quickly and deliver value fast. Deliver exceptional it service fast. This bot loops through each unread e mail in the inbox reads the email subject message and creates a new issue ticket in jira service desk using jira create issue api.

Provide it service and support without the cost and complexity of traditional itsm solutions. Type a summary for the issue. The jira service desk rest api uses pagination to conserve server resources and limit the size of responses. I would like to link jira up to an existing system to pull data in automatically.

To create an issue you will need to know certain key metadata like the id of the project that the issue will be created in or the id of the issue type.