Jira Service Desk Cloud Pricing

While this app has features specific to jira service desk the app is technically available across the whole jira instance.

Jira service desk cloud pricing.

Our affordable and transparent pricing lets you get started quickly and deliver value fast. Below is the monthly pricing information for jira service desk cloud based. Jira service desk pricing. Each billing cycle monthly or annually you are only charged for the number of unique users provisioned to a product supported by access regardless of how many products any.

Deliver exceptional it service fast. Access is an additional subscription applied across your atlassian cloud products including jira software jira service desk jira core confluence bitbucket and trello. The estimated fees provided by this calculator are for discussion purposes only and are not binding on either you or atlassian. Jira service desk cloud premium helps teams confidently scale jira service desk across their organization by offering unlimited storage a financially backed 99 9 uptime sla and 24 7 premium support with a 1 hour response time.

With a premium plan for jira software cloud jira service desk cloud or confluence cloud you can restrict access to users on those products for certain ip address. Therefore the above guidelines for licensing across maximum users still apply. Your actual fees may be higher or lower than the estimate depending on a number of factors including changes in your numbers of active users and marketplace app vendor price changes. Spin up new services with jira service desk s intuitive codeless setup and configuration.

You can also restrict access in jira cloud by managing project permissions or configuring issue level security. Provide it service and support without the cost and complexity of traditional itsm solutions. This is generally the best option for teams who want to get started quickly and teams who don t want to manage the technical complexity of hosting themselves. While jira software and core feature a general focus on project management service desk creates a common platform to specifically address customer issues.

Jira core is a simplified project management tool for customers looking to extend the power of jira to their organization. Jira service desk is designed for business and it customer service desks. For example if you have jira software 50 users and jira service desk 10 agents on the same instance you pay the 50 user price for apps note. For more details see ip allowlisting.

Jira service desk is built for it and service teams providing them with everything they need for out of the box incident problem and change management.